Groove Subaru

We made our appointment with Groove Subaru online and it went very smoothly. They immediately assigned us to Rob Pecaut, who quickly responded. From the moment we walked into the showroom, everyone at Groove was welcoming. We met with Rob, who took us over to see the new Ascent that they had for a few days. After spending time showing us everything, we submitted a pre-order for the Ascent. This was in mid-May. As we waited for news of an ETA for our Ascent, Rob kept us updated on any changes in the system with our order. Throughout the entire waiting period, Rob answered any questions we had very quickly. Finally, the day came for us to pick up our Ascent. Rob did a fabulous job going throughout the entire process from filling out the paperwork, to going over all the features of our new vehicle. We felt very comfortable with our new vehicle when we left the lot. Groove Subaru customer service has been excellent so far. Just want to give a shout out to Alan at finance, who was terrific with us. He went through the whole process quickly and efficiently. He answered all our questions. If you want a very responsive and friendly sales associate, definitely ask for Rob.