Groove Subaru

I recently went to Groove Subaru to look at the latest Impreza, Legacy, and Outback models to replace my current car. I initially contacted Jeremy Horwath through Groove's website to setup an appointment, but when I wasn't able to get to the dealership when Jeremy was available, he set me up with Richard Farris. I really enjoyed working with Richard as he was knowledgeable, personable, friendly, and seemed to truly enjoy helping me find the car that best suited my needs and wants without the pressure I encountered at a number of other dealerships I visited. Both Richard and Jeremy followed up with me after my initial visit to check in with me, but never once did they use the typical car sales tactics to pressure or force me into a decision. I really appreciated their patience as it allowed me to weigh my options and think through my decision, something that I was not afforded at several of the other dealerships I visited. Both salesmen were also quick to respond to my questions, and were easily reachable via their cell phones. When I finally made my decision to lease an Impreza, I was confident I was making the right choice as it was under my own terms and without haste. I would not hesitate to work with Richard and Jeremy again.