Larry H. Miller Chrysler Dodge Jeep Ram 104th
Dealership Service Review
UPDATE 12/4 - Another week and still no updates from no one. GM Andrew was supposed to call me Monday and nothing. No updates no nothing. Absolute incompetence from the top down here!!! This place should be investigated. Since I mentioned i wanted to get a new car it seems like they're dragging their feet. Scammy practices!! *** Worst experience with the service department here. Been without a car going on 2 months now. My car wouldn't start 2 months ago, and took it to get serviced here. It worked for 2 days, then same issue. Got it towed to the dealership, took them 3 weeks to get it fixed. Had it for another 2-3 days and it broke down again, same issue. We're going on another 3 weeks as of now and I can't get a clear answer out of anyone. The service dept can only tell me that my car is haunted aka they have no idea how to fix this. Worst part is that no one reaches out to update you and there is no communication at all. You can call and reach their VM and leave them messages, but you won't get a follow up. They need to clean house on this dealership already!! F***ing frustrating!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No