Larry H. Miller Chrysler Dodge Jeep Ram 104th
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Dealership Service Review
service Rating
5-7 day wait for diagnostics after dropping car off at given appointment
Written byon 06/12/2024
Was given appointment 1 week out, took vehicle in on given date, was told i would have to leave it 5-6 days just to run diagnostics on because of being backed up and lack of technicians. . Why make an appointment in the first place ? I asked if i could have a loaner and was told yes but at my expense ?? bought my jeep in 2023 with full warranty. Service here sucks !!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Riley Smith on 07/07/2025
Dealer Response
Mike, thank you for sharing your feedback with us. I understand how frustrating it must be to be given an appointment only to end up waiting several more days for diagnostics. That’s definitely not the experience we want anyone to have. If you’d like to talk more about what happened and how we can make things better, please let me know—I’d be happy to discuss it further and find a solution. - Andrew Keadle , General Manager, (720) 240-2008
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