Larry H. Miller Chrysler Dodge Jeep Ram 104th

I inquired about pricing on a used 2014 Honda Odyssey LHM had on the lot. The price seemed very reasonable, so I scheduled a test drive. On the test drive, I verified pricing with Nathan. Everything seemed to be in good shape, so I scheduled a longer test drive so that I could show my wife the next day. I drove up to get the car on a Saturday morning. After I had it home and had shown my wife and kids, I received a phone call from Nathan that he had made a mistake on pricing and it was actually $10K more expensive than he had quoted. Obviously, I immediately returned the vehicle. Nathan met me at the door with a "deal" to make things right with a slight discount on the upcharged price. He also offered me $8,000 on my trade, when the lowest offer I had received from other dealerships was $9,500. Obviously, it was not a "deal." I was assured by Nathan and his manager Bill that the original pricing mistake was merely an accident. I am inclined to believe them, but given the 3 day time frame that the original price had stood for and the timing of the phone call to let me know pricing was different, the seed of doubt enters one's mind. The bottom line is that you shouldn't expect this to be any different than any other dealership. You MUST negotiate everything. Shop around. You have to be ready for unannounced fees and "option packages" to be added to your bill. And, you have to tolerate and expect the typical sales tactics that dealerships are known for. I wish you the best of luck in your used car search. God knows we all need it.