Skip to main content

Larry H. Miller Chrysler Dodge Jeep Ram 104th


1800 W 104th Ave, Denver, CO 80234 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
Recommend:
Yes (1) No (2)
Service Rating
Recommend:
Yes (0) No (5)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Poor communication and attitude
Written by Leepfrog on 04/07/2025

Purchased a 2025 Jeep Grand Cherokee Summit in March 2025 and has been the worst car buying experience I have ever had. I never complained when they had to jump start the new vehicle and then the vehicle wouldn't start the next day and I was in service within 24 hours. I didn't complain when the service department left their lunch wrappers on the floorboard when putting in new batteries. I didn't complain when they didn't prep the car and cobwebs and windows were not cleaned. Then the vehicle kept having small issues, tailgate not opening, fuel gauge not working etc. Tried to contact my salesman, not response, tried to contact General Manager no response. I finally got a gold of the GM and he said he would get back to me and after a week no call back. Had an appointment to get some diagnostics, show up for the appointment and they tell me 3-5 Days to do diagnostics, no one told me I would be without my brand new vehicle for a week. Bottom line, do not purchase a vehicle here you are just a number and they do not care about you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Riley Smith on 07/07/2025
Dealer Response
Leepfrog, thank you for your candid feedback and for sharing the frustration you felt during your visit. It’s clear you had high hopes for your new Jeep, and I’m sorry it didn’t live up to those expectations right away. The lack of response and communication you experienced is not acceptable, and I’m committed to making sure our team knows how much this impacted your view of our dealership. Please feel free to reach out to me directly if we haven’t already spoken—I’d like the chance to hear more and ensure you’re heard. - Andrew Keadle , General Manager, (720) 240-2008
Report