Larry H. Miller Chrysler Dodge Jeep Ram 104th
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The worst dealership experience I have ever had...
Written by 06/26/2021
onThe worst dealership experience I've ever had. I worked with a salesperson remotely, agreed to a price, wired money, then two days later was told I couldn't buy the car because I was out of state (which they knew since I had sent photos of my driver's license as well as a credit app).
It's now been 2 more days since they told me I couldn't buy the car and still haven't returned my $5000 deposit.
They aren't returning my calls. Even Steven, the Sales Manager, promised to get back to me on when to expect my money back but never did. It took 7 attempts to get him to answer his phone, and 24 hours ago I was promised an email when to expect my refund. There has been no email sent.
The sales person I worked with, Andrew, was slow to respond during the process and now won't respond to my calls or text messages.
I have reported this dealer to the Better Business Bureau, Colorado Auto Dealer Association, and will be filing a police report as they won't respond to me at all.
I wish I could give them zero stars, they don't even deserve the one star I am forced to give them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No