Larry H. Miller Chrysler Dodge Jeep Ram 104th
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Service Review
Written byon 05/14/2019
The service we received was good and friendly but felt deceived by the information given us on the phone when we called to make an appointment for an oil change. We were told we could just come in, didn't need an appointment, that we wouldn't have to wait too long. Three hours later and 20 miles from home isn't acceptable. We would have been happy to make an appointment.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
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Brent Wood on 05/29/2019
Dealer Response
Hello, It’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Jon Campbell, Service Manager
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