Larry H. Miller Chrysler Dodge Jeep Ram 104th
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Dealership Service Review
service Rating
Service
Written byon 05/07/2019
I wasn't too happy that I showed up for my appointment and left three hours later. Initially I was told I'd be out in about an hour and a half but they ended up taking longer. When I had called in to schedule my appointment I also mentioned that my car was having issues and asked if that could be taken care of as well and I was told yes, well when I showed up I was told I had to schedule a separate appointment for the other issue. It's upsetting when you're told one thing on the phone and another in person.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
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Brent Wood on 05/29/2019
Dealer Response
Hello, it’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Jon Campbell, Service Manage
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