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Larry H. Miller Chrysler Dodge Jeep Ram 104th


1800 W 104th Ave, Denver, CO 80234 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
Recommend:
Yes (1) No (3)
Service Rating
Recommend:
Yes (0) No (5)
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Dealership Service Review

1 out of 5 starsservice Rating
Outrageous incompetence
Written by LucaPasca on 04/18/2019

I had the worst experience ever at this dealership. None of their employees know what they are doing. General managers included. When I bought my RAM 1500 I noticed the gps and CarPlay weren’t working right so I went back to the dealership to get it sorted out. They told me that it would take about 6 weeks to get a radio shipped in. After 6 weeks I called and I was told they didn’t have an order for a new radio for my truck so I placed another order. Another six weeks go by so I call back to see if they had news on my radio. Again, no order was placed! After that I called once a month for 6 months to make sure they had an order for my radio and every single time I was told that they could not find my order. Only after I posted bad reviews on them I finally get a call from I think he qualified himself as the manager at parts. Saying that he was sorry and he could help me fix this situation. I took my truck in 10 months after I bought it cause they finally had received my radio! It was supposed to be ready in a couple days instead it took them 5 weeks! 5 weeks! To install a radio!! I could not believe it! Then, after I was told the rental was going to be 0 cost to me, yes 0, my rental cost me about 300$. I don’t think that is very fair to a customer that has bought 2 cars from them and is about to get two new ones! They do not deserve my business!

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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