AutoNation Chevrolet North
Dealership Service Review
I bought a truck a month ago. As I was looking at it I noticed the coolant was low so I mentioned that it was low and they said they to off all their vehicles. They never filled it. When I got home I turned the truck off and had my girlfriend look at it and she tried to turn it on and it didn't turn over. Also the auto start/stop feature didn't work so i mentioned these thing to the dealership and they said to give them a call when I could drop it off so they could look at it. They said they would need it for one day originally. I dropped it off on Monday around 5:00pm. They said they would need it for a day or two this time to get it diagnosed. By Thursday I hadn't heard anything yet and I ended up trying to call and no one gave me any answers and said I would just have to go to the dealership to get any answers. Turns out the truck had the wrong battery in it which I have to pay out of pocket for a new one and I'm having to pay for a hose that connects to the thermostat because the technician didn't know if it was the thermostat leaking or the hose leaking. I will never go to this dealership again. Worst service I've ever experienced.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No