AutoNation Chevrolet North
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Dealership Service Review
service Rating
Broadway North
Written byon 07/25/2023
No one answered the phone. Called five times to try and make an appointment. Said each time that I wanted the car serviced with the recall fixed. Even went the extra step to confirm both things done. Had to leave it there another day for them to just do the 2 things they said they were going to do with at least 20 phone calls. Someone actually told me they didn’t have time to make the appointment and to do it myself on the web, of which I had to do, because if they did answer they would put you on hold and never come back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 07/27/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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