AutoNation Chevrolet North

Liked buying my car here and trade in. Sales seems to have that together well enough. Disliked: service department. Rude, unprofessional, not accommodating, and frankly more frustrating than $0 to fix my car. That's right, the service was so bad I'd rather pay almost a thousand for 2 new tires anywhere else just to have the piece of mind of good customer service. I get that not everyone knows about EVs but if you have a charger or even a free plug do that customer the curtacy and charge their vehicle. If it super cold and a customer has called several times requesting this very thing, just do it. Ask for help if you can't plug stuff in because some how that's a foreign concept. BTW EVs are super simple in that way. Also, if a customer requests to leave information and his car early for staff, don't play 20 questions or argue with them. Just be kind and take the car and information. If you say as a service member you will be returning a call, return it. If you give a time frame, call when you would say you would. Simple. Being busy isn't an excuse because you, the service member, told me when you could call me. So, either lying or not caring. Either way poor service. Lastly, didn't wash, clean, or even fill the windshield fluid for the service customer. They had the car for 4 business day. In summary, as they like to say, Autonation Chevy North is a used car lot with occasional new vehicles. Why, everything they focus on is that. Getting trades. Service is lackluster regardless of its breathe. I'd rather pay quality people and companies than use a service warranty through Autonation directly.