AutoNation Chevrolet North

They had my truck for 2 months for a repair. Gave me a loaner that was not in the same class as my truck. I got a Cruze. Mick called me one day and said he wanted to swap out my Enterprise rental loaner for one of their trucks, so I took the afternoon off work to drive all the way up there. When I got there he told me he had already given the truck to someone else. So that was a waste of personal time I had taken off of work. A few weeks later Mick called while I was at work so I couldn't answer. He called again later that day. But that was a Friday and I just couldn't get there that day. So he has his manager Travis call me on Saturday who threatened to make me pay for the rental if I didn't drop what I was doing and go pick up my truck. When I got there, I found that there was fresh damage on the tailgate. Mick said he didn't know anything about it and walked back inside the dealership. I am having to file a complaint with GM/Chevy to get this resolved. It would appear that my experience with this dealer is consistent with the other reviews left on this and other sites. My service advisor was Mick Derner.