AutoNation Chevrolet North

I was not satisfied with my service at all. It took a week to get fixed which is understandable knowing parts need to be order but I had to call late Friday afternoon to find out my car was ready early morning. Not even 24 hours after picking my car up the sensors that were "replaced" went on, my window was stuck down. I tried calling to get my car back in asap and the lady Bre that was suppose to help was not helping at all. she kept saying she does not know when and how long it would take to get my car back in and looked at. I asked to speak to a manager and she said he was not in and she would leave a message. I told her this was my only vehicle and I have two kids that can not be in the car with the window down in this freezing weather and her response was still " sorry I don't know how long or when we can get your car looked at, what if we need to order parts and my guys leave at 5pm". I finally got to talk to Travis who was amazing enough to get my car in fast to get the window up. The gentleman who got my window up said the panel and wires that are in the door are broken off. These parts are not covered under warranty and not sure what I should do. I then tried to call and talk to Travis but I was hung up on four times before I was transferred to Bre again and she said that he was on a "very expensive call" and she would have him call me back, she didn't ask for a call back number or even my name, she said she had caller ID and knew who I was. The number on caller ID is a generic number from my work place. I don't appreciate how she assumed everything! I still have yet to hear back from Travis from the messages I left with Bre. What do I do now, wait for my window to break again and have the sensor saying my back door is open when I am in drive? I am not getting any answers from anyone. It really is a shame to have to pay for service when service is not getting served.