AutoNation Chevrolet North

On Wednesday, 8/23 I saw a 2020 Kia Niro Hybrid on the Sam’s Club website for car sales. I asked for the price. I got a text message from Braedon asking me if I’d like to come in for a test drive. I asked about the damage listed in the car fax and he sent me a video walking around the vehicle- but not showing the damage. I went in and took a test drive. I liked what I saw and put down a deposit. I told him the money transfer will hit my bank on Friday and that is when I could pick up the vehicle. He suggested I fill out most of the paperwork so pick up on Friday would be easier. So I did. I spoke to the finance person, Elisa and did more paperwork. I got my cashiers check, proper insurance completed. Braedon text me Friday 8/25 in the morning asking me what time I would be there, I said 11. When I got there I asked about a spare tire and a jack, Braedon told me that these cars don’t come with either. He also told me it had not been detailed, from Wednesday afternoon to Friday morning, the car had not been detailed. I saw Elisa again and finished my paperwork, gave her my cashiers check. I ended up sitting for an hour and a half waiting for my vehicle. I offered to take it dirty because I had things to do and was told since I already did most of the paperwork, I could leave quickly. When I finally got the car it smelled strongly of chemicals. I thought Braedon might have gotten gas on his shoes when he filled the tank. Later in the day a friend looked at the vehicle and said it was the cleaning solvent. I googled dealership solvents and the thing that smells is formaldehyde. Saturday morning I opened the door and the smell was so intense! I immediately send Braedon a text asking for a manager. Cameron -I assume is a manager- called me back and offered me a “shock” treatment. I picked up the shock treatment which smells like chlorine- another chemical like formaldehyde that is deadly to breathe. I used the shock treatment. Now my vehicle smells like formaldehyde and chlorine. I emailed the general manager, Brian Nicholson, Sunday and have yet to hear back. This morning, Monday 8/28, I sent Braedon multiple text messages and have not gotten a reply. I checked the paperwork and realized all the paperwork and the temporary plates say the vehicle is Black, this vehicle is pale silver. A police officer can pull me over thinking I have stolen the temporary plates.my next move is to email corporate and hit social media. I’ve gone from disappointment to disgusted.