AutoNation Chevrolet North
Dealership Sales Review
The process took a long time, seemed that the sales person had to ask the new manager everything. Also, there was a difference in the numbers,, which eventually got figured out...however I did see an email that the car was offered at a lower price than what was on the sticker, and I imagine that was part of the issue. Also we didn't get to see the kelly blue book cash offer for our tradein- it wasnt mentioned but there was a poster in the lobby. we also were surprised that there were no floor mats and when we asked about it, the new sales manager told the sales person that if they got an excellent rating they would order for us. Seemed a bit shady. I also got a reminder about a service appointment that I didn't make, so not sure what that was about. The test drive was good....we liked our sales person but the entire place seemed to be slightly chaotic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes