AutoNation Chevrolet North
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Dealership Sales Review
sales Rating
Poor Service
Written by 03/06/2019
onI had an appointment to see a preowned car with a salesperson at a present time. I was in contact with the salesperson for the prior few days. On the morning of the appointment I drove over 30 miles to the dealership to look at the car. I walked into the dealership and was never greeted, I had to ask for the salesman I had the appointment with. He never came out to meet me. The assistant manager walked up to me, introduced himself and told me the car I was to see was sold the day before. When asked why I wasn't contacted before I drove so far he said " I dont know". He did not even offer to find out why. Buyer beware of this place.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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autonation on 03/12/2019
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 720-7609 to discuss your concerns, as your satisfaction is of utmost importance to us.
Reportautonation on 03/11/2019
Dealer Response
We are deeply disappointed by your lackluster experience at AutoNation Chevrolet North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (877) 202-8738. We hope to hear from you.
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