Phil Long Kia
Dealership Service Review
My telly was a tad overdue for some services along with a few recalls that recently came out. I had some issues with what I thought was the starter or battery, and also needed an oil change, among a few other things as it just crossed the 87,000 mile range. Everything was exceptional from beginning to end. I was prepared to leave it there a few days, but got an estimate the same day and videos sent on the inspection and service. I do need a serpentine belt I approved on my estimate, but was not in stock at the time and not charged for this service. I also had a small tear on front plastic bumper plate due to some bad road work in the area, and was very surprised it had been repaired at no charge! I will definitely be coming back to this service department for maintenance on my vehicle as long as I own it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes