AutoNation Toyota Arapahoe
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Exceptional experience with Service Advisor Anthony!
Written by 06/06/2024
onI recently bought a new car at this dealership and returned for installation of tow hitch that had to be ordered. Service Advisor Anthony provided an exceptional experience! And he restored my faith in this dealer after a less than exceptional experience with the sales person. -Anthony told us about a feature our new car has that the sales rep said it did not -Anthony proactively ordered second key fob that sales rep did not explain had to be ordered (said it would just arrive automatically) -and upon needing to keep car day longer for install due to part damage Anthony offered to fill up gas tank and wash the car before we picked it up to make up for inconvenience! Thank you Anthony!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 06/10/2024
Dealer Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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