AutoNation Toyota Arapahoe
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Dealership Service Review
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2023 Toy Cross 3k miles issue
Written byon 11/01/2023
Did not like that I would be charged a service fee, if mechanic was not able to replicate or find the issue for this new car. Also was told by service adviser I will get a ride home, but later found out, (after waiting 2 hrs), from driver I lived out of their service area. I had to get a ride from Uber to get home. I just hate dealing with incompetent, and, or, poorly trained employees!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 11/03/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.
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