AutoNation Toyota Arapahoe
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Written byon 09/11/2023
Told the service tech that the cabin filter will need to changed when I took my 2020 Tacoma in for service. After checking the cabin filter it was not changed with leaves all over the glove box. Double check all items that Arapahoe Toyota Service's. Will charge you for it but will not do the service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Serenity Gibson on 09/14/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.
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