AutoNation Toyota Arapahoe
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Dealership Service Review
service Rating
Frustrated
Written byon 08/01/2023
It took 4 hours to tell me tailgate lock was broken. Info I already knew because that’s why I brought it in. Waste of time. Parts had to be ordered, so unfortunately I need to go back. Worse yet, I brought the tailgate in unlocked but the mechanic gave it back locked. That made for excessively difficult situations since it has a topper on the bed. Extremely frustrating to say the least. I’m on the market for a new vehicle, but the service department may have taken Toyota off the list.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Autonation Toyota on 08/02/2023
Dealer Response
Hello, I am the service manager here at autonation toyota, can you please contact me at 303-792-1147 to help correct your concern.
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