Flatirons Subaru

Found a used car I was interested in on Cars.Com. The ad. didn't give much info and reqested you call for details. I called on October 1 and 2, 2007 and got transferred to voicemail (I hate voicemail and have learned not to leave my # with car salesmen unless I have talked to them first.) On Oct. 3rd I spoke to Britt-who couldn't give me any information on the condition of the car but said he would get the Carfax report and look at the car and call me back shortly. Didn't hear back for over an hour so I called back again, thinking the guy got busy and forgot. On my second call they gave me a different internet salesmen as I had forgotten the name of the first one. This time I spoke to Tom Stover and was flabergasted at his lack of service. Innitially, he said there was no such car but after I insisited, he continued to look and found it. Again, I asked specifics as to condition of the car inside and out-how many owners etc. Tom said that the vehicle was on another lot and he had no way of knowing this. I asked him to pull up the Carfax and he said that it was quite abit of effort to do this and he wouldn't be able to do this unless I was ready to buy this particular car. What?? Are you kidding me? It is an hour drive to this dealership and I'm not going that far until I know it more? After this conversation I left a review on their short phone survey which reflected my dissatisfaction and requested a manager call back. Never did! (Note: Britt called back almost two hours later, but too late.) Like the reviewer before me, I should have heeded the signs-but I called again. In the meanwhile I figured out how to get the carfax myself. The next salesmen I spoke to was much much more helpful, but when asked about the history-said Carfax indicated no accidents-which I could see was Not True. He also said they'd had it for 6 weeks when the report incicated they'd taken it in on trade almost 4 months ago. Maybe an honest mistake? Twice? So, between that, the helpful review on this website as well as the 6 complaints on the BBB website I have decided to steer clear of this dealership.