Rusnak BMW
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Dealership Service Review
service Rating
Excellent Service on Multi levels
Written byon 05/04/2019
updated 05/13/2019
I had a flat tire & my car comes with no spare. Art recommends BMW roadside assistance which I had forgotten about since I’ve never needed it in the 21yrs of BMW ownership. It worked out great they were quick & especially important to me, very careful with the car. In 2 days Art has me on my way w/ 2 new tires, align, a new rim & caught a service I was due. On my way home my daughter called saying she had a leaking tire, repeat & her car was turned around in 1/2 a day, all without any problems. Rusnak fixed everything perfectly so hats off to Service Dept. & Art took excellent care of me, my daughter & my cars Kudos to Art for a job well done on multiple fronts.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes