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Rusnak BMW


3645 Auto Mall Dr, Westlake Village, CA 91362 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Outstanding Service
Written by MLB on 04/18/2019

Because of a recall, I needed to take my 2001 525i BMW in to correct the problem. I was greeted by an attendant outside who escorted me to a comfortable indoor station to check in with Josh. Josh was very professional and checked me in quickly. Josh asked if I would like my car washed after the airbag was fixed. , which I greatly appreciated. To my surprise and delight my car was ready much quicker than expected. All in all it was an excellent experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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