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Rusnak BMW


3645 Auto Mall Dr, Westlake Village, CA 91362 (map)
Today 9:00 AM - 7:00 PM
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Yes (5) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Rusnak Recall Service
Written by Steve on 09/09/2018

Took my BMW 328 in for 2 recall notices. Although the on-line message from BMW stated the dealerships did not have the parts yet, when I called Rusnak about the recalls they said they did have the necessary parts and asked if I wanted to schedule the service. I scheduled it within a few days to meet my schedule and the service was performed to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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rusnakmgmt2 on 09/27/2018
Dealer Response
I'll be sure to let our staff know about your feedback! Thank you! -Al LeMoine., General Manager
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