Skip to main content

Rusnak BMW


3645 Auto Mall Dr, Westlake Village, CA 91362 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
A Very Positive Experience
Written by Ron001 on 07/27/2013
updated 08/02/2025

I recently leased a 328i from Rusnak BMW and found the entire experience to be very positive. I intend to return when considering my next vehicle purchase/lease and would recommend Rusnak without hesitation. i typically consult 3 dealers - and in this case found Rusnak's pricing to be the most competetive. My wife and I had some difficulty deciding on exterior and interior colors - and found our salesperson, Vitaly S., to be very patient in showing us vehicles, searching other dealers for a vehicle to fit our needs, responding to many, many phone calls and emails, willing to come into the deslership on days off to help us, etc. He went far out of his way to help us find the right vehicle, while never making us feel pressured in any way. The price negotiation was more pleasant than I have experienced with other dealers. The final paperwork went very smoothly. Because the technology of this vehicle is more sophisticated than our prior vehicles, Vitaly has made himself available to help my wife understand and benefit from all that is available. The current management and sales team a Rusnak BMW treated us very well - and we love our new BMW! Thank you, Vitaly - and thank you, Rusnak!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.