Norm Reeves Honda Superstore West Covina

Let me start off by asking since a lot of people think buying cars is a nightmare, why are most reviews positive? Is it just me, or does anyone else also think that do business owners try to ask favorite customers to flood the site with five-star reviews with the hopes that they drown out the comparatively small number of negative reviews, or they have intention behind them, giving consumers a false perception of the business where they are about to spend their money? Per Fred Reichheld, who invented the survey 14 years ago, at least a third of the reviews are fake. There is absolutely zero harm not making this dealer is your first choice when it comes to buying. Is it not common to find "errors" in paperwork anymore? A good deal at a wrong car dealership is a bad deal. Called Norm Reeves Honda WC and talked to the car salesman, Jademine Kao, about a Civic deal. If you price matches another dealership, including floor mats, touch up paint, and aftermarket alarm, I'll buy from you today. I texted Jademine a copy of a deal worksheet from the other dealership and a copy of previous purchase of 2014 Accord sale contract so he would take me seriously (can't figure out how to attach screen shot photos to my review on this site). My salesman seemed honest and really wanted the deal. I thought this latest car buying experience was different.The transaction can be enjoyable. However... Jademine never really helped me when I noticed floor mats were missing, a floor mat retention clip broken, aftermarket car alarm is disconnected, and my touch up paint after the sale. Jademine didn't like to use text before the sale. He texted me and asked the part department rep Raymond to help me after the sale. Raymond asked me to pay for floor mat retention clip and floor mat set. I have a real issue about after signing the contract that certain things we had agreed upon were left out of the contract. Be careful don't let this happen to you. There is absolutely zero harm not making this dealer is your first choice when it comes to buying -- it may keep more of your hard-earned money and save you some frustration later. What my salesman did to me, he will do to you too. Is it just me, or does anyone else also think that the car salesperson would ignore you when you have problems after the sale? Just remember: Salesmen aren't your friends. I ignored this rule. No one gets a good deal from a car salesman. Being friendly is a sales technique. Period. I apologize for the length. However, I wanted to be complete.