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Crestview Cadillac


2700 E Garvey Ave S, West Covina, CA 91791 (map)
Today 8:30 AM - 5:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing Service and Staff
Written by tschai on 03/16/2012
updated 06/12/2025

Was looking for a 2012 CTS Coupe for nearly 2 weeks. Went to 4 other dealerships and was about to give up until I gave Crestview a try through Edmunds. I never stepped foot in Crestview until the night I took delivery of my new White CTS Performance Coupe. Everything was well taken care of over the phone or email. A good experience overall. Even though, they didn't have the car, they were able to get one from another dealer for me without me ever visiting the showroom. A pleasant surprise since I wasn't expecting this kind of service as I'm sure they get many non-serious casual online requests everyday. I gave CJ a figure and she was able to work her magic to get the car for me. Only one other dealership was able to give me the same offer but after 2 weeks of searching, I finalized the transaction with Crestview because the service I received from day one was exceptional. I feel confident that this level of service will be maintained throughout my years of ownership and that's why I chose Crestview. A big thank you to Beverly, Joe and especially CJ.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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crestviewcaddy on 08/13/2012
Dealer Response
Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like CJ was able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle and welcome to the Crestview Cadillac family! Scott Allen - President
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