Crestview Cadillac
Dealership Sales Review
Was looking for a 2012 CTS Coupe for nearly 2 weeks. Went to 4 other dealerships and was about to give up until I gave Crestview a try through Edmunds. I never stepped foot in Crestview until the night I took delivery of my new White CTS Performance Coupe. Everything was well taken care of over the phone or email. A good experience overall. Even though, they didn't have the car, they were able to get one from another dealer for me without me ever visiting the showroom. A pleasant surprise since I wasn't expecting this kind of service as I'm sure they get many non-serious casual online requests everyday. I gave CJ a figure and she was able to work her magic to get the car for me. Only one other dealership was able to give me the same offer but after 2 weeks of searching, I finalized the transaction with Crestview because the service I received from day one was exceptional. I feel confident that this level of service will be maintained throughout my years of ownership and that's why I chose Crestview. A big thank you to Beverly, Joe and especially CJ.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes