Mercedes-Benz of Walnut Creek

I can't say enough great things about Jessica, the Online Fleet Manager who helped me through the entire car buying process. From our first interaction, Jessica was professional, knowledgeable, and incredibly responsive. She made what can often be a stressful experience feel smooth, transparent, and even enjoyable. What really stood out was her honesty and efficiency. She provided upfront, no-nonsense pricing and never once made me feel pressured. Jessica took the time to understand exactly what I was looking for, answered all my questions (even the ones I didn’t think to ask!), and ensured every detail was handled with care. Jessica went above and beyond to make sure everything was ready — paperwork was prepared, the car was detailed and ready to go, and the entire process was quicker than I could’ve imagined. She even followed up after the sale to make sure I was happy with my purchase and had everything I needed. If you’re in the market for a new vehicle, do yourself a favor and reach out to Jessica. She’s a true professional who genuinely cares about her customers. Five stars isn’t enough — she deserves ten!