Mercedes-Benz of Walnut Creek
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Hidden Costs and a Car that was not checked
Written byon 04/16/2025
Had to swallow multiple hidden fees & add ons that did not ask for but unable to remove. Car shows defects that should have been found during the inspection that were clearly missed after driving for just a day. Zero trust in the dealership going forward
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Katie Witt on 04/22/2025
Dealer Response
Jack,
Thank you for taking the time to leave us this feedback. We would appreciate the opportunity to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Jasmine, at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.
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