Mercedes-Benz of Walnut Creek

Mercedes Benz of Walnut Creek knows customer service. I owe a great deal to Danny Baptiste and John Lee for helping me purchase a used Porsche Macan they had at their lot. They were kind and helpful, and both had such a positive energy about them. I financed through navy federal credit union so I was worried about how difficult it would be in getting the car, especially after having the unfortunate displeasure of dealing with Audi Concord. I had initially decided on an Q5 Sportback but the salesperson at Audi turned hostile after learning I wasn’t going to finance through them. They stated they either needed to run my credit or hold the car until they were “funded.” Both options were unnecessary as I already financed through NF. I had just recently purchased a home so I didn’t want yet another hard pull on my credit. It ended up working out because I went straight to MB of Walnut Creek. Danny and John understood the process with Navy Federal well and worked with me to ensure I got what I wanted out of this deal. John called NF for verification of the loan “check” and both he and Danny helped finalize the deal. I drove off in a beautiful Porsche and I am so thrilled to have had the pleasure of working with them. Although I purchased a Porsche, I recommend MB of Walnut Creek to anyone on the fence about car shopping for a Mercedes Benz. I’ll certainly be back when I’m ready for a GLC Coupe.