Mercedes-Benz of Walnut Creek
Dealership Sales Review
I recently purchased a 2024 Mercedes GLS SUV from Walnut Creek Mercedes-Benz, and the experience was exceptional from start to finish. I also traded in my 2020 GLS, and I was pleased with the fair value offered for the trade-in. Our sales representative, Faycal, did a fantastic job throughout the entire process. From the moment we walked in, he was attentive, knowledgeable, and genuinely committed to making sure we found the perfect vehicle. Faycal's expertise and friendly demeanor made the experience smooth and enjoyable. He took the time to answer all our questions, provided detailed information about the new model, and ensured we felt confident in our decision. The dealership itself was clean, well-organized, and welcoming. The staff were professional and courteous, contributing to a positive atmosphere. The entire transaction, from appraisal to purchase, was handled efficiently and transparently, with no surprises. Driving away in our new 2023 GLS SUV, we felt satisfied and well taken care of. Faycal and the team at Walnut Creek Mercedes-Benz have earned our trust and future business. If you're in the market for a new vehicle, I highly recommend visiting this dealership and asking for Faycal. You won't be disappointed! Thank you, Walnut Creek Mercedes-Benz, for a top-notch car-buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes