Mercedes-Benz of Walnut Creek

Let me start that I like the car that I got and when I purchased it I thought I was getting a good deal. The sales person was professional but positives end there. I thought I was getting the car for the listed price, it wasn't till I read the fine print that I fully understood that they hid a $1377 "permaplate" that wasn't included in the sale price. I was under the impression that it was because I was told it was "already done" to all their cars and isn't optional. If it's already done to all their cars and isn't actually optional it should be included in the sales price this will be illegal in California in July. So the state agrees this is a shady practice. It should also not be listed in the bill as optional. Frankly I'm not even convinced the work was done, the windows and paint has hard water marks which would need to have been removed to put any sort of paint shield on. I also found that that the dealers detailer half assed the work when I pulled down the rear arm rest and a ton of sand spilled all over the back seat. Overall I feel misled and mistreated, par for the course for a low rated dealer, not a Mercedes dealer on a very pricey sale. Additionally they never removed the previous owner from the car so the previous owner now has my home address, and more because I connected my phone without knowing that my contacts were being uploaded. It will be weeks before I can get the manufacturer to remove the previous owner from the car. When Mercedes was told that I needed them they need to contact the previous owner they have dragged their feet and not followed up. This is also not some beater it's a very pricey car. Following up with the manager he just brushed it off and said well you signed for it. My fault trusting a dealership to represent things honestly. In July this kind of post price added fee will be illegal in California I hope they get their act together.