Mercedes-Benz of Walnut Creek

I bought a used 2018 Ford Escape. It had a head liner that needed to be fixed. I pointed it out to the sales staff. They said if I bought it they would fix it. Once after purchase I makes several attempts to to schedule the repair. Finally I got a call back. The service department had it on two separate occasions. Both times failing to repair it. Then over the next two months and 13 phone calls with each a promise that a e mail was sent to the used car manager. I had no reply. After all but giving up I got a call yesterday from the GM. He wanted me to remove my yelp review if he was able to actually make the repair. I said I would not drive to his dealership for a third time. He had to pick it up. So he said he wound get in fixed in my town. I said ok. Today I got a text with a change in tone. He said I had to drive it to Walnut Creek. What [non-permissible content removed]. Stay away from these guys. Horrible people.