Crown Chrysler Dodge Jeep Ram

I don’t recommend doing business with Crown. My husband and I bought 2 used cars from them last weekend and were promised a check to pay off the negative equity in our old car. The salesman implied that we would get the check right away so we could payoff the loan and sell it to Carmax as part of the deal Crown made with us. After we signed the contract the finance manager informed us that wasn’t going to happen, we would get the check after they received the payment from the financing company for our new cars. I understand that but we had a deal that was expiring with Carmax. I spoke with the salesman again a few days later, he assured me I could come in the next day to get the check so the Carmax deal wouldn’t be lost. He lied, I went back in and was told again that I wouldn’t get the check until the next week. The lack of integrity is appalling and we will not do business with Crown again. I will also say that my new car was delivered to without being thoroughly detailed, no gas and worn out wiper blades. The dealership did replace the wiper blades and gave me a couple gallons of gas. But the way they have handled the check situation has destroyed our desire to ever do business with them again.