Tustin Toyota
Dealership Sales Review
I went to the dealer on 1/3/2016 to buy a 2015 Prius. This is the 4th car I got from this dealer from the same sales manager. They told me that my credit score is low but they can help me get the car with higher interest rate which is acceptable to me. Before I signed the paperwork, I kept asking them what the purchase price was. But they just talking about the monthly payment. Before I electronically signed the contract, per my request, the finance manager showed me the purchase price that is a little bit lower than the sticker price. He changed the number right before I provide all the signatures on the electronic pad. I got all the paperwork afterwards. I just left. It was late Sunday night and I didn't pick up the car until 1/9/2016. When I got home and review all the paper, I found out the purchase price is $800+ over the sticker price. The fair market price for a 2015 Prius is $1000 - $2000 below sticker. I asked the sales for an explanation when I picked up the car and he just ignore my question. I feel deceived by the sales/sales manager. I didn't check with other dealer before I made the purchase because I trusted this dealer. I learned my lesson. If you have a perfect credit score, it maybe ok to get a car from this dealer. otherwise try several dealers to get a fair deal. Don't be tricked because of your credit score.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes