Tustin Toyota

I negotiated a deal online and the transaction was very typical. When I got there from Temecula they at first tried to up the price from what I was told but in the end kept their word...great, Then while we were signing papers they washed the vehicle and sometime while they were doing this they scratched the drivers side door. I showed up 1 hour before they opened and looked at this vehicle closely and it had zero damage. We called and tried to get them to do something about it and almost a month later they have not replied to us. This vehicle is a credit builder for me after losing my home, but in 1 year when I am ready to buy a newer truck I will look elsewhere because integrity means something and this dealer is lacking in that category. I would have given them 5 stars had they simply returned our call.