Tustin Toyota

First off, I have a background in sales, Marketing and training. I am an avid car buyer and always know what my next purchase will be. I went in to Tustin Toyota because of the convenience and thier inventory. I have worked in the automotive industry and know what types of bad habits most sales people have. Don't get me wrong, I know many good and honest automotive salespeople but most will do what they have to, to make money. Anyways, I drive straight up to the customer parking (facing the service AND sales department. I am dressed well for work and look around at the less congested part of the parking lot. I walk to the SUV's and pick up trucks looking for about 10 minutes. I look at every person that walks by the lot (most likely service techs) and no assistance was offered. I made attempts to open the doors on some vehicles hoping to get a glance at the interior of some of these cars. Like most people, I don't like being hassled by eager sales people but when I want to look at a vehicle, I expect some assistance. After, I walk over to the busier side of the dealership and start looking at the sedans and used vehicles. I finally see someone walk behind me after 20 minutes of looking at cars. He waited for me to turn around and then asked if I were there for service. I told him that I was interested in looking at some vehicles but explained that I wasn't buying today. His demeanor changed and he never once introduced himself or asked for my name. The salepserson then asked me what I did for a living and suggested I go with a lease instead of a purchase. I explained to him why I prefer to purchase rather than lease. He was very persistant on selling me a lease. He did not ask me what I was looking for or what my needs and wants were. After 5 minutes of chatting, he asked me for my business. His exact words were, "If I get you a lease today, would you take delivery of a car today?" What?!? He didn't know anything about me; my financial state, credit score, what I wanted or anything important. I was surprised that he had the nerve to ask me for my business without working for it or earning my trust. I'm not buying a cake here. I told him "NO" and asked for his card. He then told me that he was new and that he didn't have a card. He asked me to wait while he went inside to grab a blank card and write his name on it. So, he comes out 10 minutes later with a large cup of coffee in his hand and gives me his card. I was pretty annoyed that he took his time to get himself a cup of coffee with no sense of urgency to get back to me. I wasn't offered a test drive, presentation, and no fact finding questions were asked of me. He had no cards with him and lacked professionalism. Wow. Most Toyota dealerships I've been to were accomodating and at least had business cards handy. I was thinking about walking out when he went to fetch a card but I wanted to see if he'd come back. Tustin Toyota has a good inventory, fair prices but I had a less than acceptable experience with the "new" sales guy. I have empathy for people in sales but this sales person does not deserve my business. You would think that Toyota would be more outgoing for thier customers considering it's situation and try to redeem themselves. I have faith in the Toyota brand but thier dealers must also enforce that faith in thier customers. The saleperson presented no value to me and Tustin Toyota.