Tustin Toyota
Dealership Sales Review
I shopped around for a 2013 Toyota Limited Highlander using the internet. I gathered quotes, took the lowest one from Frontier Toyota. I forwarded their quote to Martin M. and he beat it by $100. Other dealerships kept calling throughout the day. I knew I had a good deal when they told me that the quote doesn't make sense, it's too good to be true. But Martin M. was straightforward, he provided me a quote with a VIN. Even their sister store at Glendale could not believe what a good deal I got; they asked me for the VIN to make sure that the car is real, asked who I'm dealing with. Other dealerships told me that I should put a $1000 deposit down to lock the deal, that I should pick up 2 cars at that price. And when I went there, Martin just rang me up, and the total was exactly what he quoted me to the dollar. The only pain was the Finance Manager. He went from nice to very intense banging on his keyboard trying to sell us extended warranty. At the end, he was nice again because we bought extended warranty $1576 for 6 years/125,000 miles. Anyways, Martin M.: not much for chit chat but also no BS. Go to him, easy peasy. His lack of words will be music to your ears after so many others talk your ears off. I will 100% recommend Martin M. to my family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes