Price Ford of Turlock
Dealership Sales Review
We had an awesome experience purchasing our focus hatchback. Josh (finance dept) took excellent care of us. The only disappointment was that we were not made aware of the fact that the vehicle we bought came with only one key. When I asked about it the car salesman said the other key was in the back. After all paperwork was completed and our down payment was made the salesman went to the back to get extra key. He returned stating there was only one. He stated that the dealership didn't have to supply 2 keys because our vehicle was used. To replace the key it will cost us $310! We really feel that they should of told us up front it only came with one or provided us 2. Who sales a car with only one key? So beware. If buying used make sure it comes with 2 keys. Would of given them 5 stars if not for the key issue.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes