Martin Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
Poor Experience
Written byon 01/23/2023
I took my Chevy Spark EV in for maintenance on the propulsion battery which was only charging to 50 miles, down from 90. It is still under warranty. I was charged 250 dollars and given the car back with 48 miles on it. The rear seat was disassembled (still is) and I was missing a screwdriver from my front seat (which I recognize may have been taken inadvertently, but nevertheless frustrating). If they can't remember to reassemble my back seat, what else might they have missed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Lily Veronica on 02/13/2023
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (310) 378-0211 to discuss your concerns, as your satisfaction is of utmost importance to us.
Report