Toyota Sunnyvale
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Dealership Service Review
service Rating
Excellent staff
Written byon 07/09/2017
I purchased my Toyota Highlander from this dealership and have been servicing it here since day one. I have always had excellent service from the team members at this location. Especially, Shawn. After I noticed a nail in my tire after I had already left, he helped me arrange for patching my tire the next morning and also helped me with my Toyota Autocare warranty package which replaced the tire for free! Thanks to folks like Shawn at this location who take the time to check in, follow up, and not just push us through a process. I will always recommend Toyota Sunnyvale to all my friends and family!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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toyotasunny on 07/11/2017
Dealer Response
Anthony, We are truly grateful for this awesome review. We are thrilled that Shawn was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. We look forward to working with you, your family, and your friends in the future. Dont forget to take advantage of our complimentary scheduled shuttle service that we provide as part of our 10-Point Value Guarantee.
Sincerely,
James Austin | jamesaustin@toyotasunnyvale.com
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