Toyota Sunnyvale

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Toyota Sunnyvale
898 W El Camino Real, Sunnyvale, CA 94087 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(460)
Recommend:
Yes (2) No (0)
Service Rating
(267)
Recommend:
Yes (0) No (1)
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Dealership Sales Review

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Don't buy extended warranty
Written by Ton on 07/03/2017

I purchased my car last year. I also bought the extended warranty from them. The finance guy (Son) told me that if I change my mind before 2 years, I will get full refund. That 's not the case when I canceled it. They tricked to buy it and very dishonest about the business. Be aware of this. You will get pro-rate from what you purchase. Every disappointed after I gave then an excellent review.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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toyotasunny on 07/10/2017
Dealer Response
Ton, I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager
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