Long Beach BMW
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NOT HAPPY WITH LONG BEACH BMW OR JORGE SOLIS
Written byon 01/31/2025
Had financing in place with my credit union, salesperson Jorge Solis was deceptive as to why my information was needed. I am still getting letters from lenders regarding an inquiry for auto financing. Inquiries which I blatantly stated I did not want because I had my own financing secured already.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Haley Bada on 02/10/2025
Dealer Response
We sincerely apologize that your recent experience did not meet your expectations. Providing exceptional service is our top priority, and we regret falling short in your experience. We would greatly appreciate the opportunity to address your concerns and make things right. Please feel free to reach out to our General Manager, Tim Soeung, directly so we can work toward a resolution. Your feedback is incredibly important to us, and we look forward to better serving you in the future.
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