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MINI of Stevens Creek


4201 Stevens Creek Blvd, Santa Clara, CA 95051 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (21) No (3)
Service Rating
Recommend:
Yes (61) No (5)
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Dealership Sales Review

5 out of 5 starssales Rating
Mini Stevens Creek
Written by Boardwalk 🔥 on 02/21/2024
Let me start my review on how awesome the service that they have provided and the no pressure sales that we experienced. The quality and the professionalism from Sales Associate, Darius, to Sales Manager, Mo and Finance Manager, Dakota! Now the details: We bought a CPO 22' Mini Countryman S Boardwalk Edition. Darius didnt really say much about the car during the test drive because he knows the car speak for itself. He is very polite and professional. And then enter Mo- he just asked the numbers to make it happen and he did! Also, the car has some minor scratches on rear passenger door and some wheel curb rash, in which he promised to take care off and he did. We got the car back a week later and it looks brand spanking new, cant even tell that theres scratches on it. He never once made us feel that he is doing us a favor. He made it seems that it is part of the service. Now enter Dakota- he explained to us the finance process, the difference of the warranty and service packages. Once we decided which package we want, he worked with us to get the most service/warranty package according to our budget and gave us few goodies after we signed...not to bribe us or to make us sign but as a show of appreciation. Oh to sweeten the awesome service we got- Blake, from Service Dept introduce himself as my contact for any future service and that he walk me through the process! All in all...Mini Stevens Creek are 10 Star in my book!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Harrick Newman on 02/23/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
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