The Ford Store San Leandro

First of all, I had made an appointment for service at San Leandro Ford's website. When I arrived, I was told I had no appointment, and the service agent made a comment that appointments made online sometimes disappear - not good! But I was told that the service would likely be done early. At 5pm, I still had not heard from the service agent regarding the status of the job. Knowing that the facility closes at 6pm, my spouse drove me to the Ford Store. I was told the service had been done, but it still took another half hour to get the paperwork ready. While the actual service appears to have been done well, I have some doubts about the validity of all items checked "OK" on the Vehicle Check Up Report. One item checked "OK" begins with "operation of horn...." However, the horn currently does not operate as the fuse has been removed due to it intermittently sounding due to an undetermined issue with what I believe is connected to the passive security system. So, were the other items adequately checked? Time will tell.