The Ford Store San Leandro
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Dealership Service Review
service Rating
Good service
Written byon 12/22/2015
updated 12/29/2015
2005 Ford Escape getting routine oil change. Glad I got a call to tell me my car was ready, as in previous visits I had to initate a call after the approximate time my car would be ready. When I came to get my car, there was still a plastic seat cover and paper floor mats still in the car. Glad they use these items to protect the interior, but please remove it when done. Happy with service overall though.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes